Travel
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Thrifty Bills Customer $2,212 For Preexisting Damage On A Rental
When Natasha Bird rents a car from Thrifty, she notes damage to the front bumper. So, why is she getting a bill for $2,212 for the same damage?
Q: I rented a car from Thrifty in Anchorage, Alaska, and noted damage on the front bumper when I took the car. Months later, Thrifty is holding me responsible for the damage, which I didn't cause. The...Read more
Travel Troubleshooter: A "Small Scratch" On A Rental Leads To A Whopping $1,800 Bill
Q: I recently rented a car from the Enterprise location in Munich. When I returned the vehicle after several days, no one inspected it. A few days later, I received a message in my spam folder saying that I had damaged the car. Enterprise claims I scratched the car during my rental. The scratch is small, barely finger-length and thin. They sent ...Read more
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